The social component is immersed in the management of BEYOND CALL. We work especially with highly trained people who seek to generate more resources for their family through cutting-edge cloud technology. Efficient, technical teleworking, constantly monitored, supported by statistics and productive and positive management indicators for the company or venture.
Beyond a call
With more than 15 years of experience designing and executing communication and marketing strategies, we know that business centers and contact centers are the manager of any successful campaign.
Our technology allows us to create online work environments, regardless of the location of the agents. We maintain control and monitoring of the In bound and Out bound campaigns, with management indicators in real time, guaranteeing the achievement of our clients’ objectives. which are also our objectives.
BEYOND CALL TECHNOLOGY ALLOWS:
- Predictive and progressive dialing.
- Inbound and outbound campaigns.
- Markup preview.
- Monitoring and analysis of the status of campaigns in real time.
- Dynamic forms.
- Independent client management.
- Supervisory users to jointly monitor each campaign with the client.
- Remote database.
- Form designer.
- Call Back.
- AMD answering machine detection.
- WhatsApp campaigns.
DIGITAL STRATEGY: The possibilities are endless in the digital ecosystem. We leverage the different communication channels to enhance your strategy.
We include social media and digital channel analysis service, lead conversion strategy, PQRS management, generation or improvement of the service process based on interaction with customers.